The Digital Bridge Partners Outbound Referral Playbook is a purpose built methodology for delivering partner referrals, reducing churn, improving customer and partner NPS, and ultimately increasing revenue.
Based on deep industry and functional expertise and backed by real world case studies
Easy to implement, adopt and scale
Rapidly establishes best practice skills and processes to drive outcomes
The playbook helps organizations gain deep insight on customer and partner needs to ensure that referrals drive shared value. And the approach efficiently scales with increases in volume and rapidly responds to changes in the partner landscape.
Customers can leverage the playbook in three ways:
For organizations that have the people and tools to effectively implement and run the Playbook themselves with coaching to support adoption
For organizations that have the people to run the Playbook, but need support with implementation and setting up the required tools
For companies that need both the people and supporting tools delivered as an outsourced service